Digital Banking Services

Manage your accounts safely 24/7

Quality banking services 24/7

Check your accounts and make transactions around the world quickly and securely via SGBCy website or via our SGBCy mobile application.

With your online real time updated information, you can currently:

Checking Access and manage your accounts and transactions
Check the status and characteristics of your products (loans, etc.)
Check and download your transactions history
Transfer funds between your own subscribed accounts or to other third party predefined accounts
Track your transfers’ details
Create a beneficiary online and/or upload bulk beneficiaries
Upload bulk transfers (Corporate clients only)
Order a chequebook or a provision of cash for an immediate delivery in branch
Set appointments with your account manager
Locate the nearest branch and ATM
Receive alerts for new updates

Connection

First connection

Enter your account number in the "Customer ID" field
Enter your subscriber number delivered by your branch in the "Username" field
Follow the connection steps

Two options to connect to SGBCy Digital Banking

Option 1: enter your login details and scan the displayed QR code on the website via your mobile application SGBCy
Option 2: enter your login details and enter the password received on your mobile phone

Two options to connect to the SGBCy mobile application

Option 1: insert your PIN created during the registration
Option 2: use your fingerprint/facial recognition (after activating it on your mobile and on the application itself)

Password, PIN and OTP

Password: you create your own password that allows you to validate your internal transfers and access SGBCy at the same time.This password must be the same on all your phone/browsers.
PIN: you create your own PIN which allows you to access the mobile application. It does not have to be the same on all your phones.
OTP: an OTP sent to your mobile number allows you to validate your external transfers.

Optimal safety

“DUAL FACTOR AUTHENTICATION SYSTEM” that makes remote banking services highly secure
Access blocked after 5 failed password entry attempts
Ability to change password or PIN code
Automatic system logoff after 2 minutes of idleness
Ability to activate the fingerprint/face recognition

Who can benefit from the Digital Banking Services?

SGBCy clients benefit from the Digital banking services.
The features related to the accounts and banking transactions are only dedicated to subscribers of the Digital banking services. The subscriber must be:
1. Holder of at least one account at SGBCy
2. Holder of a mobile phone whose number is registered at the bank

More info

Cost: free of charge
Commissions: enjoy reduced commissions on payment transactions executed through Digital banking services.

The SGBCy mobile application can be downloaded or updated from the Apple Store or Google Play.

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